Vice President’s Message
Safety and Reliability,
Safety performance, the most important measure of our success
At Enbridge we strive to safely and reliably deliver the energy you count on in your daily life.
Every day we move millions of barrels of crude oil and billions of cubic feet of natural gas, as well as generating enough renewable energy to power nearly 700,000 households.
Our network of crude oil and gas pipelines, natural gas distribution systems and renewable energy facilities provides energy to tens of millions of people every day and helps to power nearly every aspect of our society—from the thermostat in your home and the mobile device that keeps you connected, to the agriculture industry that feeds our nations and the transportation sector that keeps our world on the move.
It’s a tremendous responsibility, and one that we take seriously, just as we have for more than 70 years. We believe that every incident can be prevented, a mindset that drives every one of our decisions, actions and interactions. And we regard our safety performance—protecting the public and our employees, our communities and the environment—as the most important measure of our success.
Every year, we produce a Safety Report to the Community, sharing case studies and stories about the actions we’re taking to make our operations safer and more reliable all the time. We also share our key safety performance data with you so you can decide for yourself how we’re doing.
Unfortunately, while we set a number of new benchmarks in safety and reliability in 2018, we also experienced incidents in our gas transportation business that reinforced the importance of diligently and effectively managing the hazards we face. Fortunately, no one was seriously injured, but these pipeline incidents put people in harm’s way, disrupted communities and undermined public confidence in Enbridge. As with every incident and near miss, we investigated fully to understand their causes and implemented changes to our pipeline integrity program to prevent such events in the future.
As well, sadly, we lost a member of our team last year, when an experienced and respected pilot in our aviation group perished in a helicopter crash while completing an aerial survey of one of our pipelines.
I want to thank you for taking the time to read Enbridge’s 2018 Safety Report to the Community and exploring the details of our safety performance last year.